Introducing the world's most intelligent, flexible, robust and easy to use customer experience and field research analytics system...ARCHIE™.
If you direct customer or employee feedback, mystery shopping, compliance or research for your organization, ARCHIE™ will make you look like a rock star. AboutFace™ is the first and only company to combine mystery shopping, performance management, marketing research and full-loop feedback into a single, integrated platform.
Flexible & Customizable
Anyone can use the system from a single associate who simply views his individual survey or mystery shop scores, to a strategic intelligence professional in need of information on competitors, products and pricing, to the CEO of a Fortune 1000 company who needs to assure alignment with the customer or sales organization of the business.
ARCHIE™ was built to give each user exactly what they need to succeed.
ARCHIE™ is a SaaS-based delivery, so there is less hassle and set-up; it is always up to date with the latest release, and there is no IT budget needed.
The Acceleration Marketplace was built to meet our clients' evolving needs to expand into other services with a few clicks on the keyboard.
Easy to Use
For more information, please speak with an AboutFace Business Development representative at 877.770.8585.
Customer Experience Management
Service Recovery Index™
Rate My Service™
Secret Shopping On-Demand™
Enterprise Multi-Partner Platform™
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