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Company: Differentiators

Differentiators

Check out our ever-growing list of value-rich products and services, and it is clear we listen to our clients. Besides designing products and solutions that solve professionals' most nagging problems, there are a few other points of differentiation we would like you to know:

• Transparency.
  With us, it's all about the relationship; you are our partner and that means being transparent about our policies, strategies and culture. You'll always know where we stand and why we embrace one approach while rejecting another. We invite you to "look behind the curtain." You'll find us approachable, accountable, candid and communicative. You'll see what we're doing and how quickly we respond to your needs.
  
  
• Obsessive Care™.
  Our frontline team and managers work cross-functionally to assure we resolve your issues in 24 hours or less.
  
  
• A-Players at Every Level.
  You'll find dedicated, driven people at every level of our organization. From the quality control team and schedulers to executives, client services managers and Subject Matter Experts, talent must forge with commitment to contribute at AboutFace™.
  
  
• State-of-the-Art Technology and Analytics.
  The AboutFace™ Research Center for Heuristics, Insights and Evaluations, or ARCHIE™ for short, is a robust reporting and analytics system that takes the intimidation away. Built to assure the best customer experience in the industry, ARCHIE™ places everything you want to do with a mystery shopping and market research program at your fingertips. It is easy to run for frontline employees and managers and has the sophistication to impress statisticians and senior level executives. Your team will fall in love with it.
  
  
• Fair and Competitive Pricing.
  Many people look at our offerings and say, "That must be expensive." You'll find we are not the least expensive out there, but we are also not the most expensive. Our goal is to offer the best quality at a fair price.
  
  
• Flexibility with Your Engagement.
  We are flexible and agile with our clients, committed to providing value on a long-term basis.
  
  
  
  
  
  

  For more information, please speak with an AboutFace Business Development representative at 877.770.8585.
  
  
  

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