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In Print
Books
Articles
There is a wealth of
information out there that will assist your in
mystery shopping. The links below will take you to
different articles which are catered to assisting
shoppers in their quest to be the BEST!
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Mystery Shopping Terminology: This site
lists several different types of mystery
shopping and explains what they are.
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Mystery Shopping Forum:
A site for mystery
shoppers to collaborate with one another and
discuss the various ins and outs of mystery
shopping.
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Shopper Coaching Q&A:
This is run by an
experienced Mystery Shopper, Melanie Jordan.
Melanie is also the author of several books
related to mystery shopping which can be seen on
this site as well.
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Maximize Your Income:
Find the tips of the
trade so you can make the most from your mystery
shopping career!
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Submitting an Excellent Report: By
following a few steps in this article which
offers great insight into writing reports, you
too will provide the best reports.
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Consumer Confidential: Get Paid to Shop:
Enjoy this interesting CNN Money article on secret shopping.
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AboutFace™ uses the frontline measurement tool secret or mystery shopping to help companies and teams reach their full potential. Our secret shopper programs effectively allow clients to hold a mirror up to their business, urging them to look inward and discover all that is good and not so good about how they operate. Second, our services equip our clients with the tools, guidance and support to help them capitalize on their organization's strengths and minimize or eliminate their weaknesses.
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