Certifications

Two certification programs are offered by the industry association (MSPA), silver and gold.  Participation is open to any independent contractor interested in learning more about industry standards and the skills involved in mystery shopping.  Certification is not required; however, numerous companies recommend the certification process and acknowledge that certified shoppers receive priority consideration for assignments.

What is the difference in Silver Certification and Gold Certification?

Silver is offered online for $15 and can be taken by anyone with access to a computer.  The Silver Certification program is a BASIC skills test to ensure the person has the basic understanding of our industry and has the basic skills to read, comprehend and follow directions.  You must be Silver Certified before you can go to the Gold Certification.

The Gold Certification allows you to attend an all day workshop, which covers much deeper material.  The cost is $99. Additionally, you will get to network with other shoppers and in most locations; mystery shopping owners or key personnel will be in attendance.  

Am I guaranteed more work or higher pay if I am certified?

The only thing that can guarantee that is good quality work once you are given opportunities.  Some companies do give preference, but that cannot guarantee you anything, you are still competing with other shoppers. 

How do I sign up?

MSPA Certifications