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Entering the Assignment

After you have completed your shop onsite, over the phone or online, it is time to enter it into our system.  To do this, you will log on to our website with your username and password.  Once you have done this, you will come to a screen that has your assignment.

In the screen shot below, we see the shopper has one assignment which needs to be entered into the system.  To find the form, the shopper will click on “View visit details or fill out the form”.   

On the next page you will see a box with options.  You want to click on “Enter the form and complete this visit”.

Now your form is open and you can fill it out.  To do this, enter your information into the comment boxes.  Be sure to fill out EVERY SINGLE comment box with detail and leave nothing unscored or unanswered.  In the example below, the areas the shopper needed to fill out in this section are highlighted in yellow.  

If you are working on your form and need to save it and come back later, you will click on the tab below which can be found at the top of your evaluation.

Once you have filled out all sections of the form and scored every question, you are ready to submit it.  At the bottom of the form, you will see the box below. 

Once it has been submitted, you cannot get it back so be sure.  Also, before submitting, you should print a copy for your records.  

Go ahead, click the button (above) and your shop will be on its way.  If it submitted properly you will receive a confirmation #, keep it as well to be on the safe side.  Editors may have follow up questions so please check your e-mail to allow us to do our job.  It is a requirement.    

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AboutFace™ uses the frontline measurement tool secret or mystery shopping to help companies and teams reach their full potential.  Our secret shopper programs effectively allow clients to hold a mirror up to their business, urging them to look inward and discover all that is good and not so good about how they operate.  Second, our services equip our clients with the tools, guidance and support to help them capitalize on their organization's strengths and minimize or eliminate their weaknesses.