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Growing Businesses Need AboutFace, Too!

You have a passion.  You put hours and hours of time developing your business.  You’ve taken care to advertise and get your message out.  You hire, you train.  Still your team is not hitting the mark consistently. 

Why? 

It is not because they do not care.  There is a lot to remember and put into practice. 

The truth is, training needs to be followed up with reinforcement.  If you view secret shopping as a way to reinforce and cement your team’s ability to create new habits, you will be successful.  Without this important distinction, mystery shopping loses its power to improve. 

In the past, sophisticated programs were only available to large organizations.  Once again, AboutFace™ has created an industry first!  Our small business programs are designed to provide growing entrepreneurships with the ability to understand their businesses more.  Small business programs are for you if you:

o        Have less than 24 locations

o        Are not able to or do not want to be locked into an annual agreement

o        Need to watch cash flow very closely

o        Want to start with a standard program and, as they grow, eventually develop a customized version

o        Do not have time to set up a customized program




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AboutFace™ uses the frontline measurement tool secret or mystery shopping to help companies and teams reach their full potential.  Our secret shopper programs effectively allow clients to hold a mirror up to their business, urging them to look inward and discover all that is good and not so good about how they operate.  Second, our services equip our clients with the tools, guidance and support to help them capitalize on their organization's strengths and minimize or eliminate their weaknesses.