Customer Experience Vigilante (CEV)
Get ready to have some fun in the trenches with our own maverick CEO Paige Hall's provocative discussions about customer experience. Several times a month, Paige shares her wit, humor and expertise as she takes you on a customer experience journey in her video blogs.
Armed with only a camera and her determination to "enlighten the public about organizations who treat patrons in a systematically inferior or exceptionally superior manner," Paige blogs about the successes and challenges of today's companies as they strive to deliver their brand promises to customers.
And you're invited to share your own ideas, photos and videos illustrating your positive and negative experiences. Become a Customer Experience Vigilante today.
Subscribe now to get the latest CEV updates.
Customer Experience Vigilante on Facebook
Connect with colleagues from around the globe on the CEV's Facebook Group page. An extension of Customer Experience Vigilante, our Facebook Group gives you additional opportunities to network and share ideas about inferior or superior customer experience designs and implementation.
ACES Group on LinkedIn
Join other CEOs, leading executives and seasoned customer experience experts in a stimulating, rigorous study of customer experience strategy focused on:
AboutFace™ on LinkedIn
Connect with AboutFace™ through our company page and through our many staff profile pages. Our staff participates daily in a number of groups and discussions on LinkedIn. Link up with us now.
White Glove Journal
As a secret shopper, you play a vital role in helping companies to improve their customer services - and we want to give you all the tools you need thrive and grow. That's where our White Glove Journal (WGJ) blog comes in!
If you're new to the secret shopping industry, WGJ provides you with essential information and tools you need to be the best shopper you can be. If you're a veteran secret shopper, WGJ continually provides you with updates, feature article links, tips and resources so you can enhance your skills and earn top money in the secret shopping field.
Join in the conversation at White Glove Journal. It's your place to share stories, suggestions and ideas.
Subscribe now to get the latest White Glove Journal updates.
AboutFace™ Secret Shoppers Facebook Group
Want to learn more about upcoming shops in your area? Join the AboutFace™ Secret Shoppers Group. You'll receive regular updates on upcoming shops, as well as tips from our secret shopper team.
AboutFace™ Secret Shoppers on Twitter
Sign up here to stay connected to AboutFace™ Secret Shoppers on Twitter.
